Turning complex questions into actionable insight.
I bring over 15 years of collaborative, cross-functional research experience. My work connects cognitive and behavioral science with user experience. I design research that helps teams solve complex problems and make informed, human-centered decisions.
Founding Board Advisor, Learning & Human Performance
May 2020 – Present
Learning Pirate
Key contributor to Joining Forces with Your Brain, collaborating with an international board of neuroscientists to develop and help scale neuroscience-informed e-learning content for diverse learners across sectors, from corporate employees to incarcerated adults. This includes content used by 100,000+ incarcerated learners.
Led high-profile UX research informing enterprise products and workplace experiences for 80,000+ Capital One employees across its global banking and financial-services organization.
Owned research from identifying needs and developing methods through recruitment, analysis, and actionable recommendations for decision-makers.
Research informed design decisions and strategic roadmaps for enterprise products, including crowdsourcing, task management, IT self-service, and hybrid workplace tools.
Partnered with product managers, designers, engineers, and senior leadership to guide usability, feature prioritization, and strategy.
Medical Education Researcher
May 2016 – Sep 2021
NYU Grossman School of Medicine
Conducted UX research for products used annually by 150+ medical schools and 20,000+ users.
Led research, strategy, and analysis for three large studies, gathering cognitive and behavioral data from 2,000+ participants to inform medical training and national implementation.
Managed the delivery and expansion of REACH, an educational program supporting students’ transition to residency and safe patient care.
Created an alliance of six U.S. medical schools and led immersive simulation training for 1,000+ users, delivered in person and virtually.
Collaborated with deans, faculty, clinicians, analysts, designers, and management to translate research into user-centered decisions.
Research Project Coordinator
Apr 2012 – May 2016
McMaster University
Coordinated an international, multi-site longitudinal study using an innovative camera system to examine senior drivers’ on-road performance.
Managed research operations, equipment design, researcher training, data collection, analysis, and communication of findings.
Developed training manuals and assessment toolkits used at McMaster University, McGill University, and the University of Ottawa.
Coordinated industry partnerships and collaborated with researchers, engineers, and clinicians.
Research operationsProgram evaluationResearch storytellingCross-functional collaboration
Tools
SPSSDedooseREDCapQualtricsOptimal WorkshopLucidOffice / G Suite
03 / Research leadership
Work with reach
Led, collaborated on, or advised 250+ research projects across end-to-end, generative, and evaluative research.
Communicated complex research through 180+ conference and invited presentations, translating findings for diverse audiences.
Mentored over 200 learners in various capacities as a supervisor, collaborator, mentor, and coach.
Created, delivered, translated, and scaled research and educational programs while onboarding and supporting multidisciplinary teams across locations.
04 / Foundations
Education
Doctor of Philosophy
2011 – 2016
McMaster University
Research on feedback, motor-skill learning, and simulation training for health professionals. Thesis nominated for the 2016 International AMEE PhD Thesis Award.
Master of Science
2009 – 2011
McMaster University
Research on learner-adapted practice and motor-skill acquisition.
Bachelor of Kinesiology · First-class Honours
2005 – 2009
Brock University
Graduated with distinction for the highest overall average in the Kinesiology program.
